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Privacy Policy

Last Updated: January 15, 2025

This Privacy Policy describes how Custom Resolution Utility ("we," "us," or "our") handles information in connection with our website and software application. We are committed to protecting your privacy and ensuring transparency in our data practices.

1. Overview

Custom Resolution Utility is designed with privacy as a core principle. Our desktop application operates entirely offline without collecting or transmitting any user data. This policy primarily addresses information handling related to our website.

2. Software Application Data Practices

2.1 No Data Collection

The Custom Resolution Utility desktop application:

  • Does not collect any personal information
  • Does not track user behavior or usage patterns
  • Does not require internet connectivity
  • Does not transmit data to external servers
  • Does not require user registration or accounts

2.2 Local Operation

All software operations occur entirely on your local computer. The application modifies Windows registry entries related to display configuration only. No data leaves your system through the software.

3. Website Information Collection

3.1 Automatically Collected Information

When you visit our website, we may collect standard web analytics information including:

  • Browser type and version
  • Operating system information
  • IP address (anonymized)
  • Page views and navigation patterns
  • Referring website addresses
  • Time and date of visits

3.2 Voluntarily Provided Information

If you contact us through our contact form, we collect:

  • Name and email address
  • Message content and inquiry details
  • Optional system information you choose to provide

4. How We Use Information

4.1 Website Analytics

We use collected website information to:

  • Understand how visitors interact with our website
  • Improve website content and user experience
  • Identify technical issues and optimize performance
  • Generate aggregate statistical reports

4.2 Contact Form Information

Information submitted through contact forms is used exclusively to:

  • Respond to your inquiries and support requests
  • Provide technical assistance
  • Address reported issues or bugs
  • Consider feature suggestions

5. Information Sharing and Disclosure

5.1 No Sale of Information

We never sell, rent, or trade your personal information to third parties for marketing purposes.

5.2 Limited Disclosure

We may share information only in these specific circumstances:

  • Legal Requirements: When required by law, subpoena, or court order
  • Rights Protection: To protect our rights, property, or safety, or that of our users
  • Service Providers: With trusted third-party service providers bound by confidentiality agreements who assist in website operations

6. Cookies and Tracking Technologies

6.1 Cookie Usage

Our website may use cookies to enhance user experience:

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help understand website usage patterns
  • Preference Cookies: Remember your settings and preferences

6.2 Cookie Control

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

7. Data Security

7.1 Security Measures

We implement appropriate technical and organizational security measures to protect information against unauthorized access, alteration, or destruction. These measures include:

  • Secure server infrastructure
  • Encrypted data transmission (HTTPS)
  • Regular security assessments
  • Access controls and authentication

7.2 Limitations

While we strive to protect your information, no internet transmission is completely secure. We cannot guarantee absolute security of data transmitted to our website.

8. User Rights

8.1 Access and Control

You have the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of communications
  • Object to processing of your information

8.2 Exercising Rights

To exercise these rights, contact us through our contact form or the email address provided in the Contact Information section.

9. Regional Privacy Regulations

9.1 GDPR (European Union)

For users in the European Economic Area, we comply with GDPR requirements:

  • Legal basis for processing: Consent and legitimate interests
  • Data portability rights are available upon request
  • Right to lodge complaints with supervisory authorities
  • Data transfers outside the EU are protected by appropriate safeguards

9.2 CCPA (California)

California residents have additional rights under CCPA:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of sale (note: we do not sell personal information)
  • Right to non-discrimination for exercising privacy rights

10. Children's Privacy

Our website and software are not directed to individuals under 13 years of age. We do not knowingly collect information from children. If we become aware of inadvertently collected information from a child, we will delete it promptly.

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any information.

12. Data Retention

We retain information only as long as necessary for the purposes outlined in this policy:

  • Contact form submissions: Retained for 2 years unless deletion is requested
  • Website analytics: Retained in aggregate form indefinitely
  • Support correspondence: Retained for 3 years for reference purposes

13. Open Source Transparency

Custom Resolution Utility is open-source software. The complete source code is publicly available for review, allowing independent verification of our privacy claims regarding the desktop application.

14. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Significant changes will be prominently announced on our website. Your continued use of our website or software after changes constitutes acceptance of the updated policy.

15. Contact Information

For privacy-related questions, concerns, or requests, please contact us:

  • Contact Form: Submit inquiry
  • Email: [email protected]

16. International Transfers

Our website infrastructure is hosted in the United States. If you access our website from outside the United States, your information may be transferred to, stored, and processed in the United States. By using our website, you consent to this transfer.


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CRU Tool

Free, open-source Windows utility for advanced display configuration. Create custom resolutions, optimize refresh rates, and take complete control of your monitor settings.

Originally developed by ToastyX. Community-maintained open source project.

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